Privacy policy

Privacy Policy

Picuzzy operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Picuzzy is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources
We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services
    We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications related to your account, to process purchases, returns, exchanges, or other transactions, and to create a customized shopping experience for you.
  • Marketing and Advertising
    We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services.
  • Security and Fraud Prevention
    We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate possible fraudulent or illegal activity, and protect our users.
  • Communicating with You
    We use your personal information to provide you with customer support and maintain our business relationship with you.
  • Legal Reasons
    We use your personal information to comply with applicable laws or respond to valid legal processes and enforce our terms or policies.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, fulfillment, shipping).
  • With business and marketing partners to provide marketing services and advertising.
  • When you consent to disclosure, such as for shipping or social media integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, or to comply with legal obligations.

Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here: Shopify Privacy Portal Link.

Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. Picuzzy is not responsible for the privacy or security of such sites.
Please review their own privacy and security policies before providing any information.

Children’s Data
The Services are not intended for use by children. Picuzzy does not knowingly collect personal information from anyone under the age of majority in your jurisdiction.

Security and Retention of Your Information
While Picuzzy takes reasonable measures to protect your data, no system is completely secure.
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights and Choices
Depending on where you live, you may have the following rights:

  • Access / Know your personal information.
  • Delete personal information we maintain about you.
  • Correct inaccurate personal information.
  • Portability — receive a copy of your data or transfer it to another entity.
  • Opt-out of targeted advertising or data “sale” or “sharing”.

You can exercise these rights via the contact email below.

Complaints
If you have complaints about how we process your personal information, please contact us. Depending on your location, you may also file a complaint with your local data protection authority.

International Transfers
Picuzzy may transfer, store and process your personal information outside your country, including in the U.S. and other jurisdictions, following applicable transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this website with a revised “Last Updated” date.

Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at: info@picuzzy.com.